Privacy Policy
Last Updated: July 12, 2026

1. Information We Collect
We collect specific personal and academic data to provide a secure and reliable testing environment:

  • Account Information: Name, email address, mobile number, and target exam (e.g., JEE, NEET).

  • Performance Data: Test responses, score history, time taken per question, and individual performance analytics.

  • Technical Data: IP address, browser type, and active session details to ensure stability during active test windows.

2. How We Use Your Information
Your data is strictly utilized to facilitate your exam preparation:

  • To generate personal dashboards, mark sheets, and progress reports.

  • To secure your exam session and prevent progress loss during internet drops.

  • To send test results, account updates, and transactional alerts via SMS or email. [1]

3. Privacy of Marks & Test Scores
We respect student privacy. Your mock test scores, marks, and detailed analysis reports are strictly confidential. They are visible only to you on your private dashboard and are never displayed on public leaderboards or shared with other users.

4. Third-Party Services and Payments
We do not sell, rent, or trade student performance or contact data. We only share information with trusted third-party services necessary to operate our platform:

  • Payment Processing: Payment transactions are securely handled through Razorpay. We do not collect, view, or store your credit/debit card numbers or net banking credentials on our servers.

  • Hosting and Infrastructure: Data is securely stored on cloud servers to ensure high availability during tests. [1]

5. Cookies and Session Management
We use essential cookies and browser local storage. This technical feature ensures that if your device powers off or disconnects from the internet mid-exam, your marked answers are saved, and you can resume where you left off.

6. Data Retention and Deletion
We retain your mock test history for as long as your student account is active so you can track your preparation progress. You can request the permanent deletion of your account and scores at any time by contacting us.

7. Contact Us
For any queries regarding this policy or your data privacy, contact us at:

  • Email: Support@exam-hub.in

  • Website: UMTA.in / Exam-hub.in