Contact Us
Last Updated: July 12, 2026
Welcome to the Exam-hub.in (alias) UMTA.in Student Support Center. Whether you have a technical question during a mock test, a billing issue with Razorpay, or need help accessing your rank analytics dashboard, our team is here to assist you.
1. Ways to Reach Our Helpdesk
📧 Email Support: Support@exam-hub.in (Recommended for billing and technical account issues. Expected response time: 12–24 hours).
📞 Student Helpline: +918142099492 (Available Monday to Saturday, 10:00 AM to 6:00 PM IST).
💬 WhatsApp Support: 8142099492 (For quick queries regarding test schedules and registration issues). [1]
2. Physical / Business Address
As per payment gateway compliance and local regulations, our registered operational address is: Miyapur , Hyderabad
3. Common Support Scenarios & What to Provide
To help us resolve your issues quickly, please provide the specific details requested below:
Payment/Billing Issue: If your payment failed but money was deducted, send your registered email ID, mobile number, and your Razorpay Payment ID or bank transaction reference number.
Test Platform Glitch: If a mock test freezes or doesn't load, please email us with a screenshot of the issue, your browser type (e.g., Chrome, Safari), and the name of the test pack (e.g., NEET Mock Test 3).